1. Are your products original and safe to use?
Yes. Every item we offer is 100% original and sourced directly from trusted manufacturers. Our products are carefully selected and stored under optimal conditions to ensure safety, quality, and performance.
2. What makes your products different from others on the market?
Our collection blends science with history. We offer clinically tested fillers and skin solutions presented with a sense of timeless elegance—because we believe in restoring beauty, not replacing it.
3. Do you ship internationally?
Currently, we serve clinics and professionals across [Insert region or "Europe"/"UAE"]. For wholesale or bulk inquiries outside this region, please contact us directly—we’d love to assist.
4. How long does delivery take?
Orders are typically processed within 24-48 hours. Delivery times depend on your location, but most shipments arrive within 2–5 business days. You’ll receive tracking information as soon as your order ships.
5. Can I return or exchange a product?
Due to the medical nature of our products, returns are only accepted if the item is unopened and in its original packaging. Please review our [Return Policy] for full details.
6. Are your products suitable for all skin types?
While many of our solutions are universally formulated, we always recommend a professional consultation before use. If you’re a licensed practitioner, ensure the product aligns with your patient’s specific needs.